Return & Refund Policy

At vlvra, customer satisfaction is important to us.

You may request a return within 7 days of receiving your order.

To be eligible for a return:
• Item must be unused
• Item must be in original packaging
• Proof of purchase is required

Some items may not be eligible for returns due to hygiene or safety reasons.

If you receive a damaged or incorrect product, please contact us within 48 hours with photos of the item.

We will provide a replacement or refund.

Once your return is approved and received, your refund will be processed to the original payment method.

Refund processing time may take 5–10 business days depending on your bank or payment provider.

For return requests, contact us at:

📧 vlvra.support@gmail.com

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